Memorial Service Life Insurance Company    Lincoln Memorial Life Insurance Company    National Prearranged Services (NPS) Inc.

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Lincoln Memorial Life Insurance Company (“Lincoln”), Memorial Service Life Insurance Company (“Memorial”) and National Prearranged Services, Inc. (NPS) were placed into Liquidation effective September 22, 2008 under an Order Appointing Liquidator, Order Approving Liquidation Plan and Permanent Injunction issued by the Texas Receivership Court . The Liquidation Plan was effective October 23, 2008.



Federal Jury Reaches $391 Million Verdict Against PNC Bank, Successor to Trustee for Pre-Need Funeral Contract Trusts

The Special Deputy Receiver (SDR), the National Organization of Life and Health Insurance Guaranty Associations (NOLHGA) on behalf of 28 state guaranty associations, and the state guaranty associations of Missouri, Texas, Illinois, Arkansas, Kansas, Oklahoma, and Kentucky were awarded $391 million, including $35.5 million in punitive damages, against PNC Bank following a five-week jury trial.

The SDR, NOLHGA and the state guaranty associations joined forces to pursue breach of fiduciary duty and negligence claims against PNC, which was the successor to Allegiant Bank and Trust Company, a St. Louis-based bank that had served as a trustee for multiple NPS pre-need funeral trusts.

The case is not yet final and it is believed that PNC will file post-trial motions in the trial court and will appeal. The trial court and the appellate courts could modify or reverse the judgment. Until such time as the award is collected, the SDR cannot estimate the amount that the estates will ultimately distribute to creditors.

There will be no change to the coverage provided by the guaranty associations under the Liquidation Plan.


OFFICE CLOSING

The Lincoln/Memorial/NPS Receivership office will be closed Thursday, April 2nd at noon thru April 5th for the Easter holidays. Please email inquiries to info@lincolnmemoriallife.com during this period, or contact us by telephone or fax.



CONTACT INFORMATION


Telephone:

Toll Free at (800) 334-3851 or (512) 328-0075
Please note that call volume is high at this time. We appreciate your patience.
Please know that our staff is working diligently to assist you with your questions.

Fax:

(512) 328-0072 (512) 329-7167
(512) 329-7174 (512) 329-7165  



DEATH CLAIMS

Lincoln Memorial Death Claims

      
Claims Department
P.O. Box 160050
Austin, TX 78716
claims@lincolnmemoriallife.com


Memorial Service Life Death Claims

Memorial Service Life Insurance Co. covered obligations were assumed by Investors Heritage Life Insurance Co. on July 1, 2011. All claims must be submitted to Investors Heritage Life Insurance Company by fax at (502) 875-7084. For telephone inquiries, please call (800) 422-2011.



COUPON, PREMIUM OR CONTRACT PAYMENTS

Lincoln Memorial Life Insurance Company
P.O. Box 660548
Dallas, TX 75266-0548

National Prearranged Services, Inc.
P.O. Box 660767
Dallas, TX 75266-0767


All Memorial Service Life payments must go to Investors Heritage Life Insurance Company:

   
Investors Heritage Life Insurance Company  
P.O. Box 717
Frankfort, KY 40602
  Phone: (800) 422-2011  
  Fax: (502) 875-7084  



GENERAL CORRESPONDENCE

Lincoln Memorial / NPS
P.O. Box 160050
Austin, TX 78716
info@lincolnmemoriallife.com

   
Missouri Insurance Guaranty Association
Telephone: (800) 769-6320 or visit their website http://www.mo-iga.org