As of December 1, 2011, the Commissioner of Insurance for the State of Texas, acting in her capacity as Receiver for Lincoln Memorial Life Insurance Company, Memorial Service Life Insurance Company, and National Prearranged Services, Inc. (“Companies”), has designated Jo Ann Howard & Associates, P.C. as the new Special Deputy Receiver (“SDR”) for the Companies. Donna J. Garrett, the original SDR, has retired.

There will be no changes in the handling of claims and related matters. All phone numbers, fax numbers and email addresses will remain the same. Ms. Kim Harrigan remains the Director of Claims. Funeral Service Providers should continue to submit claims in the same manner as they have for the last three years.

Jo Ann Howard, the President of Jo Ann Howard & Associates, P.C., has served as SDR for more than ten estates. She was previously appointed Federal Insurance Administrator for the National Flood Insurance Program at FEMA and was a member of the Texas State Board of Insurance.